Our products are all made in portugal & germany, produced under fair conditions and our prints are all handmade film prints

We also use only sustainable packaging material

Yes, all of our products can be worn by everybody

Just check out our Lookbook to see different model types

All of our products already deliver a slightly boxy oversized silhouette
If you like this kind of style, stay true to size
If you want your product to fit tighter, size down - if you want it to fit looser, size up
Just have a look at our size chart or if you wish advice from our experts regarding your size, please e-mail our customer service info@basedonloveofficial.com

Each of our products is limited to a certain number of pieces per size, so better be quick

All of our products should be washed (hand wash or machine wash) inside out on a cool wash (30 degrees Celsius), do not use any fabric softener and allow to dry naturally
Please do not tumble dry or bleach our products
Do not iron the printed parts of our products as it will destroy the print

Including processing your order and the careful production of our clothes, your order will arrive within two weeks

When you complete a purchase, you will receive a confirmation email
If you don’t receive an email, please check your Junk/Spam folder or contact our customer service via email info@basedonloveoffical.com
We will also inform you via email when your product is leaving our headquarter in Germany and provide you with a tracking number
Unfortunately Based on Love or DHL can’t guarantee any delivery time but we will surely do our best, so you receive your new favorite clothes as fast as possible

Germany: 0-79€ shipping is 4.90€
from 80€ up shipping is free

INSIDE EU: 0-199€ shipping is 14.90€
from 200€ up shipping is free

OUTSIDE EU: Shipping is 19.90€
REST OF THE WORLD: Shipping is 39.90€

We offer payment via PayPal, Credit Card and sofort bank transfer (Klarna)

No, unfortunately we don’t offer any kind of pay later methods

We are sorry but you can’t change or cancel your order once it’s placed

We only accept returns if you have ordered the wrong size or the product is damaged or substandard. As all our products are strictly limited, please make sure beforehand if you are purchasing the right size

For returning an item, the product must be unworn and the hangtags must still be attached

Please click on our return form, print it, fill it in and tell us which product has the wrong size and note your correct size

Please insert this form in your parcel. You can then choose your preferred post service to send it back to our office with the following address:

Maximilian Wiesent
BASED ON LOVE Returns
Schloßstraße 66
92681 Erbendorf
GERMANY

Download Return Form

We accept products for return within 14 days after you received your order

The customer has to bear any costs the chosen post service charges for returning a parcel

As soon as we receive your product, we will do our best to exchange the product but you will receive your new size within one week if it is available

Not urgent but please make sure you can track your parcel as we aren’t responsible for the loss of a parcel

We are sorry if you receive a damaged or substandard product
In this case you don’t have to fill in a return form or send it back on your own expense. Please contact our customer service via email return@basedonloveoffical.com and show us the damage with a short explanation and photos so we can help as fast as possible

We are sorry if we made a mistake by processing your order. Please contact us via email return@basedonloveoffical.com and we will exchange your product as fast as possible

You can click on the little Social Media icons on our website and you will be directly linked to each of our Social Media accounts

You can always contact us via Social Media or via email info@basedonloveofficial.com

Instagram (basedonloveofficial) 
Facebook (BASED ON LOVE)