WE BELIEVE THAT ONE OF THE BEST WAYS TO TACKLE SUSTAINABILITY IN FASHION IS TO MAKE GARMENTS THAT LAST, NOT ONLY PHYSICALLY BUT ALSO IN A STYLE SENSE. THATS WHY WE FOCUS ON USING THE BEST CONSTRUCTION TECHNIQUES, HIGHEST QUALITY FABRICS AND A TIMELESS AESTHETIC TO MAKE SURE THE CLOTHING STANDS THE TEST OF TIME AND CONTINUE'S TO GET BETTER WITH AGE

OUR PRODUCTS ARE ALL MADE IN PORTUGAL & GERMANY

WE ALSO USE ONLY SUSTAINABLE PACKAGING MATERIAL

Yes, all of our products can be worn by everybody

Check the Lookbook to see different model types

All of our products already deliver a slightly boxy oversized silhouette
If you like this kind of style, stay true to size

If you want your product to fit tighter, size down - if you want it to fit looser, size up

Have a look at our size chart or if you wish advice from our experts regarding your size, please e-mail our customer service info@basedonloveofficial.com

Each of our products is limited to a certain number of pieces per size, so better be quick

All of our products should be washed (hand wash or machine wash) inside out on a cool wash (30 degrees Celsius), do not use any fabric softener and allow to dry naturally

Please do not tumble dry or bleach our products

Do not iron the printed parts as it will destroy the print

Including processing your order and the careful production of our clothes, your order will arrive within 7 working days

When you complete a purchase, you will receive a confirmation email
If you don’t receive an email, please check your Junk/Spam folder or contact our customer service via email info@basedonloveoffical.com

We will also inform you via email when your product is leaving our studio in Germany and provide you with a tracking number

Unfortunately Based on Love or DHL can’t guarantee any delivery time but we will surely do our best, so you receive your new favorite clothes as fast as possible

DE - Shipping is 4.90€
Free Shipping on all orders over 80€

EU - Shipping is 14.90€
Free Shipping on all orders over 150€

OUTSIDE EU - Shipping is 19.90€
Free Shipping on all orders over 200€

REST OF THE WORLD - Shipping is 39.90€

We offer payment via PayPal, Credit Card and sofort bank transfer (Klarna)

We are sorry but you can’t cancel your order once it’s placed

We sincerely hope you are satisfied with your purchase, however if you change your mind for whatever reason we will happily exchange your item or refund your purchase

For returning an item, the product must be unworn and the hangtags must still be attached and the return must be sent back within 14 days of the delivery date

There are no refunds or exchanges on all items purchased in a SALE and/or BLACK FRIDAY. All sale or discount items are final

Please click on our return form, print it and fill it in for us so that we can assign the package. You can then choose your preferred post service to send it back to our office with the following address:

BASED ON LOVE STUDIO
Richard-Wagner-Str. 22
95444 Bayreuth
GERMANY

Download Return Form

All items purchased in a sale and/or Black Friday are final and non refundable or exchangeable

Unfortunately we are unable to offer any free returns
We recommend choosing your most reliable service and sending your parcel tracked

Not urgent but please make sure you can track your parcel as we aren’t responsible for the loss of a parcel

We are sorry if you receive a damaged or substandard product
In this case you don’t have send it back on your own expense.

Please contact our customer service via email return@basedonloveoffical.com and show us the damage with a short explanation and photos so we can help as fast as possible

We are sorry if we made a mistake by processing your order.
Please contact us via email return@basedonloveoffical.com and we will exchange your product as fast as possible

You can click on the little Social Media icons on our website and you will be directly linked to each of our Social Media accounts

You can always contact us via Social Media or via email info@basedonloveofficial.com

Instagram (basedonloveofficial) 
Facebook (BASED ON LOVE)